Privacy Policy

Last updated: May 25, 2026

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal Data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Definitions

For the purposes of this Privacy Policy:

Company (“We”, “Us”, “Our”) refers to Flight Sim Foundry, operated by Flight Sim Foundry, LLC.

Website refers to Flight Sim Foundry, accessible from https://flightsimfoundry.com

Service refers to the Website.

Personal Data is any information that relates to an identified or identifiable individual.

Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself.

Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.

Service Provider means any natural or legal person who processes the data on behalf of the Company.

You means the individual accessing or using the Service.

Personal Data We Collect

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You, including:

Email address
First name and last name
Phone number
Address, State, Province, ZIP/Postal code, City
Usage Data

Usage Data

Usage Data is collected automatically when using the Service. It may include information such as Your Device’s IP address, browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service.

We use both Session and Persistent Cookies for purposes including: essential website functions, cookie acceptance tracking, remembering user preferences, and tracking website traffic and performance.

How We Use Your Personal Data

The Company may use Personal Data for the following purposes:

To provide and maintain our Service, including to monitor the usage of our Service.
To manage Your Account: to manage Your registration as a user of the Service.
For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased.
To contact You: by email, telephone calls, SMS, or other equivalent forms of electronic communication regarding updates or informative communications related to the functionalities, products or contracted services.
To provide You with news, special offers and general information about other goods, services and events which we offer.
To manage Your requests: To attend and manage Your requests to Us.
To deliver targeted advertising to You: tailored to Your interests and/or location.
For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets.
For other purposes: data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service.

Sharing Your Personal Data

We may share Your personal information in the following situations:

With Service Providers to monitor and analyze the use of our Service, for payment processing, advertising, and to contact You.
For business transfers in connection with any merger, sale of Company assets, financing, or acquisition.
With Affiliates, who must honor this Privacy Policy.
With business partners to offer You certain products, services or promotions.
With Your consent for any other purpose.

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

Security of Your Personal Data

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

Service Providers and Third-Party Tools

We use third-party Service Providers for various purposes including analytics, email marketing, payment processing, and behavioral remarketing. The providers we use include:

Google Analytics for web analytics. Privacy policy: https://policies.google.com/privacy
Klaviyo for email marketing. Privacy policy: https://www.klaviyo.com/legal/privacy-notice
Shopify for e-commerce platform and payment processing. Privacy policy: https://www.shopify.com/legal/privacy
PayPal for payment processing. Privacy policy: https://www.paypal.com/us/legalhub/privacy-full
Shop Pay Installments for installment financing at checkout (provided by Affirm, Inc.). Privacy policies: https://shop.app/privacy and https://www.affirm.com/privacy
Google Ads for remarketing and advertising. Privacy policy: https://policies.google.com/privacy
Meta (Facebook & Instagram) for advertising and remarketing. Privacy policy: https://www.facebook.com/privacy/policy

GDPR Privacy (for EU Users)

Your Rights under the GDPR

If You are within the EU, You have the right to:

Request access to Your Personal Data
Request correction of Personal Data We hold about You
Object to processing of Your Personal Data
Request erasure of Your Personal Data
Request the transfer of Your Personal Data
Withdraw Your consent

You may exercise Your rights by contacting Us. We may ask You to verify Your identity before responding to such requests.

CCPA/CPRA Privacy Notice (for California Residents)

This section supplements the information contained in Our Privacy Policy and applies solely to all visitors, users, and others who reside in the State of California.

Categories of Personal Information Collected

We may collect the following categories of personal information from California residents within the last twelve (12) months:

Identifiers (name, email, IP address, etc.)
Personal information categories listed in the California Customer Records statute
Commercial information (purchase history)
Internet or other similar network activity
Sensitive personal information (account login credentials)

Your Rights under the CCPA/CPRA

If You are a California resident, You have the right to:

Know what personal information is being collected
Know whether personal information is sold or disclosed and to whom
Say no to the sale of personal information
Access and correct your personal information
Request deletion of personal information
Limit use and disclosure of sensitive personal information
Not be discriminated against for exercising these rights

To exercise any of Your rights, You can contact Us by email or phone using the contact information at the bottom of this page.

Do Not Sell My Personal Information

We do not sell personal information as the term is commonly understood. We do allow Service Providers to use Your personal information for the business purposes described in Our Privacy Policy, for activities such as advertising, marketing, and analytics, which may be deemed a sale under CCPA/CPRA.

To opt out of these uses, please contact Us or use browser-based privacy preferences.

“Do Not Track” Policy

Our Service does not respond to Do Not Track signals. However, some third party websites do keep track of Your browsing activities. You can set Your preferences in Your web browser to inform websites that You do not want to be tracked.

Children’s Privacy

Our Service is not directed to anyone under the age of 18, and We do not knowingly collect personally identifiable information from anyone under 18. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us.

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party’s site. We strongly advise You to review the Privacy Policy of every site You visit.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, You can contact us:

Flight Sim Foundry

625 E. Twiggs St., Ste. 1000, PMB 93241

Tampa, FL 33602, USA

Phone: (656) 333-8005

Email: sales@flightsimfoundry.com

Flight Sim Foundry is operated by Flight Sim Foundry, LLC, a Florida Limited Liability Company.

Let customers speak for us

from 19 reviews

Great Follow-Up After My Order

I appreciated that they stayed in touch after my order shipped and made sure everything arrived safely. It's the little things that make a company stand out.

Francis M.

07/10/2026

Hoowalt D202 Airliner Nosewheel Tiller Flight Controls

Worth Every Penny

I was a little hesitant ordering online, but Flight Sim Foundry made the experience easy. Their support team answered all my questions and made sure I was comfortable before purchasing.

Kirk S.

Hoowalt D201 B737 Radio Tuning Panel Radio Nav Panels

Impressive Customer Care

The products are great, but the customer service is what really stands out. Every interaction was friendly and professional. It's obvious they care about their customers.

Frank M.

Hoowalt D111 A32X Near Full Scale Overhead Panel Instrument Panels

Great for Flight Sim Enthusiasts

Whether you're new to flight simulation or have been doing it for years, I highly recommend this store. They know their products and genuinely want to help customers make the right decision.

Mervin L.

Hoowalt D109 A32X RMP Lighting ATC All in One Panel Instrument Panels

Will Definitely Buy Again

This was my first purchase from Flight Sim Foundry, but it won't be my last. The support team was incredibly helpful, and the products arrived well packaged and exactly as described.

John M.

Hoowalt D108 A32X FCU EFIS ECAM All in One Cockpit Panel Instrument Panels

Friendly Staff and Great Communication

veryone I spoke with was polite and helpful. They kept me updated on my order and responded quickly whenever I reached out. Great customer service from start to finish.

William W.

Hoowalt D107 V2 A32X Motorized Throttle Quadrant Multi-Engine Throttle Systems

Excellent Support Before Buying

I spent a few days comparing different flight simulator stores, and I'm glad I chose Flight Sim Foundry. Their support team answered all my questions before I placed the order, which gave me confidence.

George C.

Hoowalt D106 A32X 4-in-1 PFD ND ECAM Display Multi-Function Displays

You Can Tell They Care

It's nice dealing with people who actually care about helping customers. They answered my compatibility questions patiently and made sure I purchased the right flight simulator accessories.

Jeffrey R.

Hoowalt Clamp Style Gas Spring Monitor Arm with VESA Mount Monitor Mounts and Stands

Better Than Expected

I found Flight Sim Foundry through an online search and decided to give them a try. Their customer service exceeded my expectations. Friendly, knowledgeable, and easy to work with.

Bryan V.

Hoowalt B737 800 Full Scale Front Overhead Panel Instrument Panels

Smooth Ordering Process

Ordering was easy, but what stood out was the communication. They kept me informed throughout the process and answered my questions without delay. Excellent customer experience.

William L.

Hoowalt B737 Desktop MIP Simulator Panel Instrument Panels

Fast Replies Every Time

Every email I sent was answered within a few hours. It's rare to find customer support that's this responsive. Great experience and I'll definitely be buying more flight sim equipment here.

Edward D.

Hoowalt B737 1 to 1 Flight Deck ATC Transponder Panel Radio Nav Panels

Honest Recommendations

What I liked most was that they didn't try to sell me the most expensive products. They recommended what actually fit my flight simulator setup. I really appreciated the honesty.

James L.

Hoowalt A32X 1 to 1 Scale Pro Sidestick CP Pilot Position Joysticks and Sidesticks

Great Experience Overall

From placing the order to receiving it, everything went smoothly. I appreciated the quick communication whenever I had a question. The customer support team was friendly and professional.

Merle L.

Hoowalt A32X 1 to 1 Scale Metal MCDU Cockpit Panel Instrument Panels

They Actually Took the Time to Help

I wasn't sure which flight controls would work with my setup, so I reached out before placing my order. They walked me through my options and made sure I ordered the correct products. That kind of service is hard to find these days.

David J.

Hoowalt 75cm Height Adjustable Desk Mount with V Clamp and VESA Plate Monitor Mounts and Stands

Reliable Flight Simulator Retailer
Flight Sim Foundry has earned my trust. Their team provided honest advice, excellent communication, and outstanding customer service throughout the buying process.

Martin K.